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All the assistance you need to maintain your WordPress website and keep it running smoothly
WordPress support packages from an expert team with more than two decades of experience
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WordPress support: what we offer
With our flexible and cost-effective WordPress support and maintenance plans, you can ensure your site is always up-to-date and performing optimally.
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- WordPress core, plugin & theme updates
- WordPress error fixes
- Security monitoring & protection
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- Cloud-based WordPress hosting
- Regular website backups
- Expert technical support & assistance
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- WordPress development & design
- Ongoing website improvements
- WordPress training
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Our London-based team are experts in WordPress support and work flexibly with clients from across the UK and internationally. With two decades of experience, we’ve helped hundreds of WordPress website owners with their ongoing site management.
Why Pedalo?
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Everything you need
We meet all of your WordPress needs – providing regular updates, hosting, security protection, design, development and ongoing assistance so your site is always delivering great results.
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Tailored to you
We take time to get to know your organisation and ensure our services are tailored to you. We’re as friendly and passionate as an in-house web team, but with greater expertise and lower cost.
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Technical expertise
We’re WordPress experts and have more than two decades of experience. With our expertise, it’s quick, easy and hassle-free to fix bugs, improve performance or make other technical changes to your site.
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Simple & cost-effective
We offer flexible WordPress services, where you pay on-demand for what you need, when you need it. There are no complex contracts and we always keep you informed about our work.
How we work
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Straightforward onboarding process
We’ll chat with you about your website and get everything set-up and ready to be supported:
- Initial dialogue
- Copying your site to our local environment
- Code audit & health check
- Discussion of goals & priorities
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Ongoing support & maintenance
We’ll keep your WordPress site in tip-top shape, performing all the ongoing maintenance needed:
- Regular software updates
- Ongoing security protection & monitoring
- Daily website backups
- Regular contact & proactive suggestions
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Extra expertise when you need it
It’s easy to purchase blocks of hours & log tickets for additional work, such as:
- Fixing bugs or errors
- WordPress development or design
- Website optimisation eg. increasing site speed
- WordPress training
FAQs
Why choose WordPress?
It’s an open source platform, which means that anyone can use it to create a blog or website for free. It has thousands of themes and plugins that can be used to customise your website for the functionality and design that suits you.
Because of its relatively simple structure, WordPress websites can often be produced quickly and at a lower cost than with other CMSs. It also has a straightforward backend interface which makes it easy to add and update content.
For all of these reasons, we’re big fans of WordPress and love being a specialist WordPress agency! It’s a simple, cost-effective CMS that almost anyone can use effectively.
What WordPress problems do you help with?
Whatever support you need for your WordPress website, we can help! For example:
- I want to make my WordPress site mobile-friendly
- I need help fixing a broken WordPress website
- My WordPress site has been hacked
- I need to fix a WordPress bug
- I need to improve my WordPress site’s appearance
- My WordPress site needs backing up
- I want to make my WordPress website faster
- I need WordPress hosting
Is WordPress a good CMS?
We love WordPress, and choose to use it for the Pedalo website. But it’s not just us – from CNN to Beyoncé and PlayStation to Vogue, WordPress trusted by more than 65 million websites worldwide.
WordPress is a great CMS because it’s quick to set-up, easy to manage and simple to customise. It’s also fully compliant with W3C (World Wide Web Consortium) standards and well-optimised for SEO, so WordPress sites tend to perform well across browsers, devices and search engines.
What can you do with WordPress?
Whilst WordPress was originally a blogging platform, it can now be used to create a wide range of websites for different purposes.
It can be used for more or less any type of website, including informational/brochure sites, jobs boards, e-commerce stores, forums and directories. Functionality can include fundraising, event booking, blogs, news, contact forms, image galleries and much, much more.
How does SEO work on WordPress?
Search Engine Optimisation (SEO) is the process of optimising your website so that it’s displayed higher up on search engine results pages.
WordPress is naturally well-optimised for search engines, so simply having a WordPress site is a great start. As long as you have high-quality, relevant content, WordPress sites tend to perform well at attracting organic traffic without too much effort.
To improve your SEO further, the most important thing to do is install a WordPress SEO plugin, such as Yoast. This will show how your website appears on search engines and allow you to write specific SEO titles and meta-descriptions. This not only helps search engines understand your content but also encourages organic users to click through to your website.
How should you protect your WordPress site?
Bots are constantly active across the internet, searching for weaknesses to exploit in your site. Having adequate security protection is therefore vital to ensure your WordPress site isn’t hacked or infected with a virus.
To protect your WordPress site, it’s essential to install a high-quality security plugin such as Wordfence. This will include a firewall to block malicious traffic and security scanner to check site files and content for malware. You should also apply automatic updates for both WordPress itself and any plugins, so that any software security issues are patched as soon as possible.
Finally, it’s vital to backup your WordPress website regularly. This means making and storing a copy of your site’s files and information, so you’ll be able to get your site up and running again quickly if there’s ever a security problem. You can do this either manually or with a backup plugin, such as UpdraftPlus or BackWPup.
Why choose Pedalo for WordPress support?
From our central London office, we offer WordPress maintenance and support to clients across the UK and internationally.
We meet all of your WordPress website needs – providing regular upgrades/updates, hosting, security protection, technical development and ongoing assistance so you can rest assured your site is always delivering great results.
We take time to get to know your organisation and can either implement our WordPress maintenance services on an ad-hoc basis or as part of a long-term website maintenance strategy.
We use a simple software (Trello) on which you can log issues/requirements and where we respond, so you always know how work is progressing. With our friendly and no-jargon approach, we’re like your own in-house web team, but with greater expertise and lower cost.
Our happy clients
From making ongoing WordPress maintenance stress-free for Ten Health and Fitness to improving conversion rates by 200% for Anti-Slavery International, we’ve provided expert WordPress support for more than two decades.
Working with Pedalo was a pleasure. At every stage of the process, we were able to enjoy a constructive two-way dialogue that enabled the project to proceed smoothly and on time. I would wholeheartedly recommend Pedalo to any organisation.
Barts Guild