Website support options
Are you needing help to keep on top of your site?
Are you looking for a trusted support partner?
We’re ready and raring to go, with our wide range of flexible support options to suit ALL your needs…
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We offer a very flexible service, with fast turn-around times at competitive rates, providing all the services required to ensure you have the support you need to keep your site working as it should. We provide a full breakdown of all work performed each month and offer a free monthly catch-up meeting to ensure clients are getting the service that they need and deserve.
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Pay-As-You-Go support options
Our PAYG offering gives clients flexibility and freedom, without the constraints of a fixed term contract. You can simply purchase time upfront and keep it on account until you need it, and then use it for any of our services, from ad hoc content updates and design changes, through to bespoke development, training and even consultancy. We offer a fixed rate 15% discount off our standard fees for time purchased up-front on account.
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Retainer support packages
For clients who prefer retainers to help smooth out their spend throughout the year and want the consistency that a regular sum of hours provide we offer a range discounted annual support contracts, with discounts of up to 40% off our standard hourly rate. In the same way as our PAYG offering, you can carry unused hours over without incurring penalties, giving you the flexibility to use your time for any of our services as best fits with your needs.
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Website project delivery
We have over two decades of experience running projects large and small for a wide range of clients, ensuring that budgets and timelines aren’t breached, and that outputs match or exceed requirements – every time.
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Discovery
We will work with you & your team to help define your website project goals, features, and requirements, ensuring that there is a clear and focused plan for your website project.
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Design
We will then create the visual and structural aspects of your website, designing an appealing and user-friendly interface that effectively communicates your content.
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Build
Our development team will then take your site’s new designs and turn them into working pages, features and tools, developing a fully formed functional site to match your exact requirements.
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Testing
Once the build phase is complete we will run through our Quality Assurance and User Acceptance Testing phase to verify that a website functions correctly and is free of bugs and glitches.
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Launch
We will now make the site accessible to your users by deploying it to the live hosting environment, ensuring everything works as intended, ahead of submitting it to the key search engines.
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After care
Once the site is live we will ensure that support, maintenance, and monitoring services are in place to address any ongoing issues, updates, and improvements for your team.
Website hosting options
Good website hosting is essential for a reliable and high-performing online presence. It ensures fast loading times, uptime, and security. Poor hosting provision can negatively impact user experience, SEO rankings, and business credibility, making it crucial that your site has a robust and adequately provisioned hosting package in place.
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We offer both Shared and Virtual Private Server (VPS) hosting.
Virtual Private Servers aren’t shared, allowing for a broader set of configurations and additional storage, processing power and bandwidth, making them more appropriate for our clients with larger, more complex, and resource intensive sites.
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Shared hosting packages
Storage Bandwidth Price Small 15GB 50GB £12.49 /mo Medium 30GB 100GB £24.99 /mo Large 100GB Unlimited * £49.99 /mo All prices are subject to VAT at 20%. Our standard terms and conditions apply.
* with A.U.P. ** on 100Mbps connection with A.U.P. -
Virtual Private Server packages
Storage Bandwidth Price VPS One 30GB Unlimited ** £85.00 /mo VPS Two 100GB Unlimited ** £163.33 /mo VPS Three 250GB Unlimited ** £255.00 /mo