Drupal support & maintenance – everything you need to keep your site working at its best

Having Drupal support and maintenance from an expert agency means you can relax, knowing that your Drupal website will always be performing well.

It has great features as standard, including easy content authoring and reliable performance. But what makes it unique is its modular approach, with an almost unlimited range of modules that can be added on to build versatile, dynamic and truly bespoke sites.

Drupal websites can be customised to your exact specifications, design preferences and goals. There are thousands of modules for specific features and functions, including social media integration, analytics, image optimisation, multiple language translations, and much, much more!

Drupal also has a proven track record for security, with regular updates ensuring Drupal sites stay protected against viruses, hacking and other security issues.

For all of these reasons, we love Drupal! It’s a powerful and dependable CMS with limitless possibilities.

Drupal is trusted by thousands of organisations and websites, including eBay, Twitter, Nokia, BBC, Tesla, the Australian Government, NASA, The Economist, Harvard University, and even Lady Gaga! It’s estimated that it’s used by at least 2.3% of all websites worldwide.

What’s more, Drupal is an open source software, which means that anyone can download, use and share it. It’s completely free, with no Drupal licencing fees.

Drupal works a bit like baking a cake. There are core modules which provide essential website functionality (the flour, sugar, butter and eggs). Then there’s an almost unlimited range of additional modules and themes (flavours, decorations etc) which can be used to customise your website – or cake.

Drupal uses a similar analogy on its website:

“The average content management system (CMS) is like a toy truck – specific assumptions have been made about how it will be used, and these assumptions are difficult to override. Drupal is designed to be the perfect content management solution for both simplicity and flexibility. Unlike other CMSs, Drupal isn’t a prefabricated toy truck, but rather a collection of wheels, windshields, axles, frames, etc, that a toy maker can easily assemble. With Drupal, a maker could create a toy truck, but she or he could just as easily create a toy airplane, submarine, or robot.”

Drupal is also an open source software, which means that anyone can download, use and customise it. The Drupal community is one of the largest open source communities, with more than a million people working to build and update Drupal around the world.

It’s a great choice for large and complex websites, but it’s also a flexible and scalable software for smaller sites too. Drupal can be used to build and customise a wide variety of sites from simple blogs to government information sites, major e-commerce stores (such as eBay), and social media platforms (like Twitter).

Expertise: does the agency specialise in Drupal and engage with the Drupal community? At Pedalo, we’re an Acquia partner and active members of the Drupal Association, with our Drupal experts regularly contributing modules to the open source community.

Track record: how long has the agency been going, and who has it worked with? At Pedalo, we’ve got two decades of experience and have provided Drupal services for a wide range of organisations including Body Worlds, World Cancer Research Fund, the National Film and Television School and many others.

Ongoing support and strategy: as well as meeting your initial requirements, is the agency able to provide ongoing support to keep your website performing optimally? We’ve optimised and maintained hundreds of Drupal websites and offer expert ongoing support and strategic thinking to keep your Drupal website running at its best.

Value: this is not just about cost, but also value for money and the value of peace of mind. A highly experienced Drupal agency may charge a higher hourly rate but is likely to perform work more quickly and anticipate potential problems in advance, thus saving time, money and energy in the long-run. At Pedalo, we have the added cost-effectiveness and flexibility of offering Drupal services on-demand, so you pay for exactly what you need, when you need it.

Transparency: how does the agency plan to share work in progress, timelines and costs? We give clients access to Trello software to log all site issues and requirements, and we regularly respond and update on progress; this means clients always have a clear understanding of work taking place, timescales, and how their budget is being spent.

Finally, it’s worth thinking about chemistry – can you get along with the agency’s team, and do you have confidence in any advice or explanations given? We love creating genuine, ongoing digital partnerships with clients – please give us a call on 020 8747 3274 or email us at [email protected] to discuss your Drupal website needs.