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Everything you need to keep your Drupal website running at its best
Expert Drupal support and maintenance by our award-winning London-based team
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Drupal support packages: what we offer
At Pedalo, we’ve optimised and maintained hundreds of Drupal websites. With two decades of experience, we offer expert Drupal support and website management services to keep your Drupal website running optimally.
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- Drupal updates & maintenance
- Data backups
- Drupal bug fixes
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- Security monitoring & protection
- Drupal website audits
- Reliable Drupal hosting
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- Drupal website development
- Expert Drupal support
- Drupal training
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As a specialist Drupal agency, we’ve worked with clients from the commercial, charity and not-for-profit sectors. We’re also an Acquia community partner and active members of the Drupal Association, with our Drupal experts regularly contributing modules to the open source community.
We perform all necessary Drupal support and development without causing disruption to your usual daily activities and provide a full breakdown of work as it is carried out. With our award-winning approach, you can rest assured your Drupal site is always delivering great results.
Why Pedalo?
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Everything you need
We meet all of your Drupal needs – providing regular updates, hosting, security protection, design, development and ongoing assistance so your site is always delivering great results.
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Tailored to you
We take time to get to know your organisation and ensure our services are tailored to you. We’re as friendly and passionate as an in-house web team, but with greater expertise and lower cost.
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Technical expertise
We’re Drupal experts and have more than two decades of experience. With our expertise, it’s quick, easy and hassle-free to fix bugs, improve performance or make other technical changes to your site.
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Simple & cost-effective
We offer flexible Drupal services, where you pay on-demand for what you need, when you need it. There are no complex contracts and we always keep you informed about our work.
How we work
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Straightforward onboarding process
We’ll chat with you about your website and get everything set-up and ready to be supported:
- Initial dialogue
- Copying your site to our local environment
- Code audit & health check
- Discussion of goals & priorities
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Ongoing support & maintenance
We’ll keep your Drupal site in tip-top shape, performing all the ongoing maintenance needed:
- Regular software updates
- Ongoing security protection & monitoring
- Daily website backups
- Regular contact & proactive suggestions
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Extra expertise when you need it
It’s easy to purchase blocks of hours & log tickets for additional work, such as:
- Fixing bugs or errors
- Drupal development or design
- Website optimisation eg. increasing site speed
- Drupal training
FAQs
What is Drupal used for?
It’s often the first choice CMS for large and complex websites, or sites linking to large databases and libraries. Alternatively, if your site is small at present but you have big plans, Drupal can scale according to your needs.
Drupal has lots of great features as standard, but it can also be customised with a vast range of modules to provide specific functionality. Whether you want a news site, blog, e-commerce store, social network or something else entirely, it’s just about combining the right modules. This means that Drupal can be used for almost any function you can imagine!
What is Drupal maintenance and support?
Having Drupal support and maintenance from an expert agency means you can relax, knowing that your Drupal website will always performing well.
Why choose Drupal?
It has great features as standard, including easy content authoring and reliable performance. But what makes it unique is its modular approach, with an almost unlimited range of modules that can be added on to build versatile, dynamic and truly bespoke sites.
Drupal websites can be customised to your exact specifications, design preferences and goals. There are thousands of modules for specific features and functions, including social media integration, analytics, image optimisation, multiple language translations, and much, much more!
Drupal also has a proven track record for security, with regular updates ensuring Drupal sites stay protected against viruses, hacking and other security issues.
For all of these reasons, we love Drupal! It’s a powerful and dependable CMS with limitless possibilities.
Is Drupal a good CMS?
Drupal is trusted by thousands of organisations and websites, including eBay, Twitter, Nokia, BBC, Tesla, the Australian Government, NASA, The Economist, Harvard University, and even Lady Gaga! It’s estimated that it’s used by at least 2.3% of all websites worldwide.
What’s more, Drupal is an open source software, which means that anyone can download, use and share it. It’s completely free, with no Drupal licencing fees.
How does Drupal work?
Drupal works a bit like baking a cake. There are core modules which provide essential website functionality (the flour, sugar, butter and eggs). Then there’s an almost unlimited range of additional modules and themes (flavours, decorations etc) which can be used to customise your website – or cake.
Drupal uses a similar analogy on its website:
“The average content management system (CMS) is like a toy truck – specific assumptions have been made about how it will be used, and these assumptions are difficult to override. Drupal is designed to be the perfect content management solution for both simplicity and flexibility. Unlike other CMSs, Drupal isn’t a prefabricated toy truck, but rather a collection of wheels, windshields, axles, frames, etc, that a toy maker can easily assemble. With Drupal, a maker could create a toy truck, but she or he could just as easily create a toy airplane, submarine, or robot.”
Drupal is also an open source software, which means that anyone can download, use and customise it. The Drupal community is one of the largest open source communities, with more a million people working to build and update Drupal around the world.
What can you do with Drupal?
It’s a great choice for large and complex websites, but it’s also a flexible and scalable software for smaller sites too. Drupal can be used to build and customise a wide variety of sites from simple blogs to government information sites, major e-commerce stores (such as eBay), and social media platforms (like Twitter).
How to choose a Drupal agency?
Expertise: does the agency specialise in Drupal and engage with the Drupal community? At Pedalo, we’re an Acquia partner and active members of the Drupal Association, with our Drupal experts regularly contributing modules to the open source community.
Track record: how long has the agency been going, and who has it worked with? At Pedalo, we’ve got two decades of experience and have provided Drupal services for a wide range of organisations including Body Worlds, World Cancer Research Fund, the National Film and Television School and many others.
Ongoing support and strategy: as well as meeting your initial requirements, is the agency able to provide ongoing support to keep your website performing optimally? We’ve optimised and maintained hundreds of Drupal websites and offer expert ongoing support and strategic thinking to keep your Drupal website running at its best.
Value: this is not just about cost, but also value for money and the value of peace of mind. A highly experienced Drupal agency may charge a higher hourly rate but is likely to perform work more quickly and anticipate potential problems in advance, thus saving time, money and energy in the long-run. At Pedalo, we have the added cost-effectiveness and flexibility of offering Drupal services on-demand, so you pay for exactly what you need, when you need it.
Transparency: how does the agency plan to share work in progress, timelines and costs? We give clients access to Trello software to log all site issues and requirements, and we regularly respond and update on progress; this means clients always have a clear understanding of work taking place, timescales, and how their budget is being spent.
Finally, it’s worth thinking about chemistry – can you get along with the agency’s team, and do you have confidence in any advice or explanations given? We love creating genuine, ongoing digital partnerships with clients – please give us a call to discuss your Drupal website needs.
Our happy clients
From creating an interactive an cancer health check tool for World Cancer Research Fund to increasing web traffic by 67% for Veolia’s ELGA LabWater, we’ve provided expert Drupal support for clients across a wide variety of sectors.
Pedalo’s knowledge has proven to be exceptional with our large Drupal website. The developers show a clear understanding of our business and requirements, as well as speaking in English and not in jargon. We will definitely continue working with Pedalo.
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