brief
Clinical Skills provides a subscription-based online learning platform which supports more than 100 NHS trusts, universities and care providers with clinical skills teaching. It’s a go-to resource for the most up-to-date clinical skills information, helping NHS staff, students and carers put best practice into practice.
We partnered with Clinical Skills in 2017 with a brief to increase scalability and profits by improving their learning management system and harnessing opportunities for technical innovation.
action
We began with a thorough review of Clinical Skills’ existing systems and processes, finding that they were hampering progress and did not meet with the company’s wider needs and goals. Our team of Drupal web developers designed and built a new technical framework and website, ensuring core functionality and data assets were retained, whilst also enabling greater future adaptability, enhanced interoperability, and higher-quality and more visually-appealing user interfaces.
The new system has enabled Clinical Skills both to build stronger, longer-lasting relationships with users and to provide additional services, therefore allowing them to retain clients, reach new markets and boost income. We collaborated with Clinical Skills and communicated clearly throughout the process by providing a single point of contact and regularly discussing technological options and ensuring a close fit with the company’s strategic priorities.
impact
Some of the key outputs of our partnership with Clinical Skills are:
- Improved administrative interfaces, better workflows and increased efficiency
- Fully automated online purchasing and transaction tracking
- Developing new products, including a mobile app, enabling Clinical Skills to penetrate areas of the market that were previously out of reach
- Lower cost of ownership due to an enhanced administrative toolset, platform consolidation, and use of open source technologies to reduce license overheads
- Increased interoperability with other systems, enabling features such as Single Sign On, content sharing and data provision to external partners
Find out more about how Clinical Skills’ website redesign has enabled them to work successfully with Royal Liverpool & Broadgreen University Hospitals in this PDF: How-RLBUHT-is-using-Clinical-Skills
We are continuing to work with Clinical Skills as their digital transformation partners, providing ongoing business and technological support to maximise their digital success.
